Industry Overview

The Automotive industry is changing fast, focusing on customer services, not just selling cars. Streamworx provides solution to fix: slow sales, order mix-ups, hidden data, bad sales forecasts, and weak customer loyalty.

Key Challenges

• •Fragmented Data Silos: Customer, sales, and service data are scattered across non-integrated dealer systems, preventing a single customer view.
• •Slow Lead-to-Sale Cycle: Manual processes and poor lead management delay follow-up and lower conversion rates for new vehicle inquiries.
• •Inefficient Order & Allocation: Dealer-OEM ordering is hampered by slow, non-real-time communication and outdated portals.
• •Inaccurate Demand Forecasting: Lack of real-time pipeline and service data limits the OEM's ability to accurately plan production and inventory.
• •Weak Customer Retention: Inability to automate personalized aftersales offers due to non-integrated service and CRM platforms.