Industry Overview

Telecommunications faces rigid monolithic systems, poor integration, high costs, and downtime, hindering agility and service reliability. Streamworx modernizes with microservices/SOA, provides 24/7 support, and uses low-code APEX for cost-effective feature development.

Key Challenges

• •Inflexible, Monolithic Core Systems: Long development cycles, difficulty implementing new features, and high risk associated with making changes to a single, monolithic OMS codebase. (solution: microservices)
• •Poor System Integration and Data Silos: Lack of seamless data flow and process continuity between disparate systems (e.g., CRM, fulfillment, and billing). This required manual reconciliation and slowed down business processes. (solution: SOA)
• •Unacceptable System Downtime and Lack of Availability: High frequency of unplanned outages, slow recovery times, and the inability to support a global or always-on customer base. (solution 24/7 managed services)
• •Slow Time-to-Market for New Business Capabilities: High cost and long lead time required to develop and deploy new complex applications (solution: APEX)
• •High Cost and Risk of Infrastructure Management: Manual, error-prone deployment processes, inefficient resource utilization (servers sitting idle), slow provisioning of new environments, and difficulty applying consistent security/compliance standards across systems.(solution: microservices)